The Value of Consumer Experience in Debt Collection

The key to unparalleled success in the receivables industry is perfecting consumer experiences. This approach ensures ethical practices and enhances debt recovery rates. At National Credit Adjusters, we firmly believe that understanding and valuing the consumer journey is not just a moral obligation, but a strategic imperative that drives our exceptional results. When consumers

2024-11-18T13:05:01-05:00November 18th, 2024|Expertise|Comments Off on The Value of Consumer Experience in Debt Collection

The Value of Receivables Management Association International Legislative Fund Donations

By Mellisa Massey, NCA Director of Business Development & RMAI Board Member With new laws and regulations often passed at the federal, state, and local levels, the receivables management industry is ever-changing. For organizations like National Credit Adjusters, we spend quite a lot of time supporting RMAI, who is working with local policymakers and

2024-11-08T08:05:02-05:00November 8th, 2024|Expertise|Comments Off on The Value of Receivables Management Association International Legislative Fund Donations

Why I’m Involved with Receivables Management Association International (RMAI)

As Director of Business Development at National Credit Adjusters, LLC, my involvement with the Receivables Management Association International (RMAI) has been important to my career in receivables management and greatly beneficial to the success and continual improvement of our industry and collective industry organizations. It’s also been a valuable avenue for my personal and professional

2024-10-17T14:29:16-05:00October 17th, 2024|Expertise, Trade Associations|Comments Off on Why I’m Involved with Receivables Management Association International (RMAI)
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