Faq
Faq
Did you receive communication from us and want to learn more about who we are? We are glad to help answer your questions. If you don’t find the answer you’re looking for below, please reach out to us directly by phone or email. We want to make the debt resolution process as positive as possible, including providing the clarity and transparency that all consumers deserve.
National Credit Adjusters, LLC specializes in purchasing and servicing distressed and non-performing accounts receivables. Founded in 2002, our services are rooted in our core values of integrity, honesty, and transparency. With a strong focus on the customer experience, National Credit Adjusters has built trust and established long-term relationships that have contributed to our continued success and the success of our creditor clients. NCA has offices in Kansas, Arizona, and Jamaica.
National Credit Adjusters is a professional business that maintains all applicable licensing and regulations and compliance with the highest industry standards through ongoing research, automation, analytics, and process evaluation. We are involved in professional trade associations and ongoing professional development as we strive to operate as a leading and consumer-centric business in the accounts receivables management (ARM) industry.
Informed consumers like you take the time to think critically about where your money is going and with whom you are doing business, so we want to assure you of who we are. National Credit Adjusters, LLC is a member of Receivables Management Association International (RMAI) and ACA International, the two largest and most respected associations in the ARM industry. We are also proud to be an RMAI Certified Receivables Business and business member of The Online Lenders Alliance (OLA). Doing business ethically and honestly is the foundation of our business, and our continued involvement in these associations allows us to remain at the forefront of our industry.
National Credit Adjusters offers convenient, safe, and secure payment options. With a variety of ways to pay, NCA wants to make the account resolution process as simple as possible. Pay online, by phone, or by mail. View our Payments page for additional details.
Doing business ethically and honestly is the foundation of National Credit Adjusters, LLC. Each account NCA services is treated with the utmost respect and is considered on a case-by-case basis. To learn more about your account or to speak directly with a customer representative, call our team at 888-786-0674.
National Credit Adjusters services distressed and non-performing accounts from our creditor clients. If NCA is calling you, your account has most likely been purchased by or placed with our team for collections. National Credit Adjusters is committed to providing easy, safe, and secure payment options. We understand the challenges surrounding account resolution and provide several flexible options, including online, by phone, and by mail payments, to help consumers make payments and resolve their financial obligations.
We are a secondary creditor and account manager, which means we purchase and service distressed and defaulted accounts from a variety of original creditors such as retail, online, and automotive lenders. We help creditors recover losses from nonpayment of accounts. This helps to keep interest rates down for their customers and allows them to focus on their core business.
