Consumer Resources

Helping consumers resolve accounts and grow financial health

Consumer Resources

Helping consumers resolve accounts and grow financial health

Resolve Your Account With National Credit Adjusters

National Credit Adjusters offers convenient, safe, and secure payment options. With a variety of means to pay, NCA wants to make the account resolution process simple and straightforward. Pay online, by phone, or by mail. View our payments page for additional details.

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Free, Easy-To-Use Financial Literacy Resources

We understand that the account resolution process can be stressful, and we’re committed to assisting through these challenges.

We have gathered these free, easy-to-use resources from leading industry organizations and the federal government to help put consumers on the path toward financial healing by building an understanding of credit, debt, saving, and investing.

RMAI Consumer Resources

Receivables Management Association International (RMAI) is one of the industry’s most respected organizations for its high standards of best practice. As a member and Certified Receivables Business with RMAI, we’re sharing this resource that includes ways to overcome financial challenges, prevent/overcome identity theft, prepare a budget, and more.

KnowMyDebt.com

Know My Debt is a free, online resource hosted by ACA International. This consumer education website provides videos, articles, and tools designed to help consumers understand their rights, navigate debt, and plan for a brighter financial future.

Consumerfinance.gov

The Consumer Financial Protection Bureau (CFPB) provides a host of free tools and information for consumers. Resources include everything from FAQs about loans, credit cards, and credit reports to guides on managing money through retirement.

Annualcreditreport.com

Consumers are entitled to a free credit report every 12 months from each of the three major credit reporting companies (Experian, TransUnion, and Equifax). AnnualCreditReport.com also provides in-depth credit literacy education and materials on how consumers can protect their identity from unwanted scams and theft.

Submit Feedback

National Credit Adjusters welcomes consumer feedback. Our team prides itself on honest and transparent communication with our consumers. If account holders would like to share comments or concerns about our team or one of our network collection firms, we encourage them to contact our Director of Compliance: 

  • Lori Hess

  • RMAI Certification No. P2003-1358
  • Director of Compliance

  • Phone – 888-768-0674

  • Email – [email protected]

  • PO Box 3023
    Hutchinson, KS 67504

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Disputes & Complaints

To file a dispute or submit a complaint, please select the appropriate link and complete the form: 

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