Faq
Faq
Did you receive communication from us and want to learn more about who we are? We are glad to help answer your questions. If you don’t find the answer you’re looking for below, please reach out to us directly. We want to make the debt resolution process as positive as possible, including providing the clarity and transparency that all consumers deserve.
National Credit Adjusters, LLC specializes in purchasing and servicing distressed and non-performing account receivables. Founded in 2002, our services are rooted in integrity, honesty, and transparency. With a strong focus on the customer experience, National Credit Adjusters has built trust and established long-term relationships that have contributed to our continued success and the success of our creditor clients. NCA has offices in Kansas, Arizona, and Jamaica.
National Credit Adjusters is a professional business that maintains all applicable licenses and is compliant with industry regulations and standards. We are members of professional trade associations and are involved in ongoing professional development as we strive to operate as a leading consumer-centric business in the account receivables management (ARM) industry.
National Credit Adjusters specializes in contacting consumers who have delinquent accounts. If NCA is communicating with you, your account has been purchased by or placed with our team for collections. National Credit Adjusters is committed to providing easy, safe, and secure payment options. We understand the challenges surrounding account resolution and provide several flexible options, including online, by phone, and by mail payments, to help consumers make payments and resolve their financial obligations.
We are a secondary creditor and account manager, which means we purchase and service distressed and defaulted accounts from a variety of original creditors such as retail, online, and automotive lenders. We help creditors recover losses from nonpayment of accounts. This helps to keep interest rates down for their customers and allows them to focus on their core business.
If you see our tradeline on your credit report, it is because we have acquired your account. Because NCA owns the account, your obligation is now due to NCA. Generally, we don’t credit-report until approximately 45 days from the time we acquire the account, and as a debt collector who purchased the account, we are required to report the open date for our tradeline as the date we acquired the account.
National Credit Adjusters offers convenient, safe, and secure payment options. With a variety of ways to pay, NCA wants to make the account resolution process as simple as possible. Pay online, by phone, or by mail. View our Payments page for additional details.
